Privacy Policy

Effective Date: 20 February, 2026

Welcome to DhatuSuttam (“Company”, “we”, “our”, “us”).
We operate the website https://dhatusuttam.com/ (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or purchase our products (sarees and artificial jewellery).

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

When you:

Create an account
Place an order
Subscribe to newsletters
Contact us

We may collect:

Full name
Billing & shipping address
Email address
Phone number
Payment information (processed securely via payment gateways)
Order history

B. Non-Personal Information

IP address
Browser type
Device information
Pages visited
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and updates
Provide customer support
Improve website performance and user experience
Send promotional emails (if you opt-in)
Prevent fraud and unauthorized transactions

3. Payment Information

We do not store your card or banking details.

Payments are processed securely through third-party payment gateways compliant with applicable security standards (such as PCI-DSS).

4. Cookies & Tracking Technologies

We use cookies to:

Improve website functionality
Analyze traffic and usage behavior
Remember cart items
Provide personalized content and advertisements

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal data.

We may share information with:

Shipping and logistics partners
Payment processors
IT and hosting providers
Government authorities (if required by law)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data.

However, no online transmission or electronic storage method is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes

8. Your Rights (For Indian Users)

Under applicable Indian laws, you may:

Request access to your personal data
Request correction of inaccurate data
Withdraw consent for marketing communications

To exercise these rights, contact us at the details below.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.

10. Children’s Privacy

Our Website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

DhatuSuttam
Email: dhatusuttam@gmail.com
Phone: +91 85220 43440