Terms & Conditions

Terms & Conditions

Effective Date: 20 February, 2026

Welcome to DhatuSuttam (“Company”, “we”, “our”, “us”).
These Terms & Conditions govern your use of our website https://dhatusuttam.com/ (“Website”) and the purchase of products from us.

By accessing or using our Website, you agree to be bound by these Terms.

1. Use of the Website

By using this Website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding contracts
  • The information you provide is accurate and complete

You agree not to use this Website for unlawful or fraudulent purposes.

2. Products & Pricing

We sell sarees and jewellery through our Website.

  • All prices are listed in INR (₹).
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue products at any time.

We make every effort to display product colors and details accurately. However, slight variations may occur due to screen settings and lighting.

3. Orders & Acceptance

  • Placing an order constitutes an offer to purchase.
  • We reserve the right to accept or cancel any order.
  • Orders may be cancelled due to pricing errors, stock unavailability, or suspected fraud.

You will receive an email confirmation once your order is successfully placed.

4. Payments

Payments must be made at the time of purchase.

We accept payments through secure third-party payment gateways. We do not store your card or banking details.

If a payment fails, the order will not be processed.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary.
  • Delays due to logistics partners, natural events, or unforeseen circumstances are not our responsibility.
  • Risk of loss passes to you upon delivery.

Complete details are available in our Shipping Policy.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Certain items (e.g., worn or customized sarees) may not be eligible for return.

7. Intellectual Property

All content on this Website including:

  • Product images
  • Logos
  • Text
  • Graphics
  • Designs

is the property of DhatuSuttam and protected under applicable intellectual property laws.

Unauthorized use or reproduction is strictly prohibited.

8. User Conduct

You agree not to:

  • Post false or misleading information
  • Attempt unauthorized access to the Website
  • Interfere with the Website’s security features
  • Use automated systems to extract data

Violation may result in legal action.

9. Limitation of Liability

To the maximum extent permitted by law:

DhatuSuttam shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Delays beyond our control

Our total liability shall not exceed the amount paid for the product purchased.

10. Indemnification

You agree to indemnify and hold harmless DhatuSuttam from any claims, damages, or legal fees arising from your misuse of the Website.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India.

12. Changes to Terms

We reserve the right to update these Terms at any time.
Continued use of the Website constitutes acceptance of revised Terms.

13. Contact Information

For any questions regarding these Terms, please contact:

DhatuSuttam
Email: dhatusuttam@gmail.com
Phone: +91 85220 43440